Privacy Policy

Foodir (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, process, store, and protect your personal data when you use the Foodir platform.

1. Notice and Consent (PDPA Requirement)

By using Foodir, you consent to the collection and processing of your personal data as described in this Privacy Policy. We will only collect and process your data with your consent or where permitted under PDPA.

2. Types of Personal Data We Collect

We may collect the following personal data:

a) Identity Data

• Name
• Username
• Email address
• Phone number (if provided)

b) Technical Data

• IP address
• Device information
• Browser type
• Operating system

c) Usage Data

• Searches and interactions
• Food listings viewed
• Engagement with viral videos
• App usage behaviour

d) Location Data

• Approximate location (with your consent) for nearby food recommendations

3. Purpose of Collecting Personal Data

Your personal data is collected and processed for the following purposes:

• To provide and operate the Foodir platform
• To deliver personalised food recommendations using AI
• To display trending and viral food content
• To improve user experience and platform performance
• To communicate updates, promotions, and service notifications
• To perform analytics and improve services
• To comply with legal obligations under Malaysian law

4. Disclosure of Personal Data

We do not sell your personal data. Your data may be disclosed only to:

• Service providers (e.g., cloud hosting, analytics, AI infrastructure)
• Business partners assisting platform operations
• Regulatory or enforcement authorities when required by law (including PDPA obligations)

All third parties are required to protect your data in accordance with applicable laws.

5. Security of Personal Data

We take reasonable steps to protect your personal data from loss, misuse, modification, or unauthorized access, including:

• Encryption and secure servers
• Access control measures
• Regular system monitoring

However, no digital transmission is completely secure.

6. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by law. Once no longer needed, your data will be securely deleted or anonymised.

7. Access and Correction Rights (PDPA Rights)

Under the PDPA, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or outdated data
• Withdraw consent for data processing (subject to legal or contractual restrictions)

To exercise these rights, please contact us (see Section 11).

8. Cookies and Tracking Technologies

Foodir uses cookies and similar technologies to:

• Enhance user experience
• Analyse usage trends
• Provide personalised content and recommendations

You may disable cookies via your browser settings, but some features may not function properly.

9. AI-Based Processing

Foodir uses AI technologies to:

• Recommend food places based on user preferences
• Highlight viral and trending food content
• Improve search relevance and discovery experience

AI processing is used strictly to enhance user experience and does not make legally binding or automated decisions affecting your rights.

10. Third-Party Links

Foodir may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.

11. Contact Information (Data Protection Officer)

For any inquiries, requests, or complaints regarding your personal data, you may contact:

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

13. Governing Law

This Privacy Policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA).